Service Business CRMSee plansBuilt for service businesses One system from first call to paid invoice
Run the whole customer journey.
Without the software pile.
Pulse AI brings your leads, calls, texts, appointments, estimates, payments, reviews, follow-up, reporting, and AI into one branded workspace.
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AAC repairToday
MMorgan T.New
FFollow-upToday
TTaylor C.New
RRoof estimateToday
AAlex P.New
IInstall bookedToday
The real Pulse AI workspace
Your day starts with the work that needs attention.
See calls, contacts, bookings, pipeline activity, and follow-up in one place. The interface shown below is from Pulse AI; sample workspace metrics are used for illustration.

Before and after
Less tab switching. More follow-through.
Every customer step lives somewhere else.
- Leads sit in inboxes and spreadsheets
- Calls, texts, and email have separate histories
- Bookings do not trigger consistent follow-up
- Payments and reviews require manual chasing
One record moves from inquiry to repeat customer.
- Every source lands in the same pipeline
- Calls, texts, email, and notes stay together
- Automation moves the next step forward
- Reporting shows what happened and what is next
One subscription, fewer tools
Consolidate the stack your team has to manage.
Pulse AI combines the core jobs commonly spread across separate apps. Product names are shown only to explain category overlap; third-party pricing and features change.
Paid marketplace applications and third-party usage are not included unless separately purchased.
Your service-business revenue stack
Every stage has a clear owner and a measurable next step.
Capture
Forms, chat, calls, ads, and imports enter one customer record.
Respond
Call, text, and email from the same conversation timeline.
Convert
Book appointments, move opportunities, send estimates, and collect payment.
Retain
Automate follow-up, request reviews, report results, and reactivate customers.
Simple platform pricing
Start with the system you need now.
Move up when your business needs more automation, marketing, sites, or AI. Annual billing gives you two months free.
26 included features
Pulse AI CRM Starter
The essential client, booking, payment, and reputation system for a service business.
Cancel anytime. Usage billed separately.
- ✓ Unlimited users and contacts
- ✓ CRM, pipelines, calendar, and mobile app
- ✓ Forms, surveys, chat widget, and payments
- ✓ Reputation and core appointment reporting
Most popular
Pulse AI CRM Growth
Add automated follow-up, email marketing, social publishing, and complete reporting.
Cancel anytime. Usage billed separately.
- ✓ Everything in Starter
- ✓ Campaigns, triggers, workflows, and email marketing
- ✓ Social planner, snippets, brand tools, and trigger links
- ✓ Every reporting module
All 64 features
Pulse AI CRM Complete
The full Pulse AI platform: sites, funnels, memberships, integrations, affiliate tools, and AI.
Cancel anytime. Usage billed separately.
- ✓ Everything in Growth
- ✓ Websites, funnels, blogs, and memberships
- ✓ Affiliate tools and private integrations
- ✓ Complete AI suite with pay-as-you-go usage
Plan-by-plan access
The important differences, in one view.
Complete includes all 64 currently configured HighLevel features. Starter and Growth intentionally exclude AI. Marketplace apps remain separate purchases on every plan.
Pay only for what your business uses
Transparent communication and AI usage.
Your subscription covers platform access. Metered services are billed at the customer rates below, without bundles of credits you may never use.
Carrier, model, and provider pricing can change. The exact current rate is shown inside your Pulse AI account before use.
Straight answers
Know exactly what you are choosing.
If you want help deciding, Leri can walk through the three plans with you.
Book a strategy callAre users or contacts limited?
No. All three plans are configured for unlimited users and unlimited contacts.
Which plans include AI?
Complete is the only plan with the complete AI suite. AI usage is metered separately at the rates shown in the account.
Do Starter and Growth include websites or funnels?
No. Websites, funnels, blogs, memberships, affiliate tools, private integrations, and AI are reserved for Complete.
What happens after I buy?
After payment, you are sent to the thank-you page for the plan you purchased. Maria’s onboarding calendar is embedded there so you can choose your setup session.
Can I talk to someone first?
Yes. Every plan has a Book a Strategy Call option that opens Leri’s CRM calendar with your selected tier attached.
Are marketplace apps included?
No. Paid marketplace applications are excluded unless you choose to purchase them separately.
Is there a free trial or included usage credit?
No. These plans have zero trial days and zero complimentary usage credits, so the pricing stays direct and predictable.
Can I change plans later?
Yes. Your onboarding team can help you move to the plan that matches the features your business needs.

Ready to replace the patchwork?